THE ZENOVA APPROACH
First, understand.
Then make it happen.
An approach should make work clear, verifiable and useful. Ours brings senior experience and artificial intelligence together, from understanding the problem to delivery.
The right question
Understand
We listen to people, observe processes and focus on the problem. Before proposing a solution, we agree on what we want to change.
A clear agreement
Define
Together, we define expected outcomes, deliverables, timing and price. We make assumptions, responsibilities and the way we will handle changes explicit.
Experience × technology
Build
AI supports analysis and document production. Senior consultants interpret, challenge and validate the work in discussion with your people.
Results take shape
Verify
We share outputs, assess them against the objectives and transfer the tools needed to use them. Delivery must support the work that follows.
A PRACTICAL COMMITMENT
Price is agreed.
Responsibility
is taken.
We agree on expected results, activities and starting conditions. The price is defined for that scope: the time required to deliver the work is our responsibility.
If the context changes, we assess together what needs to change in the project. New requirements, timelines and costs are discussed and agreed before proceeding.
How a defined price worksOUR APPROACH IN PRACTICE
The questions
you might ask.
What does working at a defined price mean?
Before starting, we agree on the project scope, deliverables, verification criteria and price. Within that scope, we take on the risk of the time required. If new needs emerge, we assess their impact together and agree on any changes before proceeding.
What kinds of businesses do you work with?
We focus primarily on medium-sized Italian businesses, with established knowledge of insurance and financial services. Our approach also applies to other complex organisational settings. An initial discussion helps establish whether our expertise fits your challenge.
What is the role of artificial intelligence?
AI is part of our approach: it supports analysis, organising information and producing documents. Every output is interpreted and validated by a senior consultant who takes responsibility for it. Tools, permitted data and processing arrangements are defined for each project.
Who actually works on the project?
The senior consultants involved work directly on the project. Our model is built around small teams and a structure without intermediate layers. Contacts, roles and responsibilities are defined in the proposal.
How does a collaboration begin?
We start by discussing the problem, context and objectives. If your needs fit our way of working, we define a proposal with scope, deliverables, timing and price. The first step is understanding each other.